HerbHues
Privacy Policy
Learn how HerbHues collects, uses, and protects your personal information when you browse our site, place an order, or contact our team.
Overview
How We Handle Data
At HerbHues, we respect your privacy and are committed to handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website and online store.
We may collect information you provide directly, such as your name, email address, shipping details, billing information, and any message you send through our contact forms or checkout process. We may also collect limited technical data automatically, including device information, browser type, pages visited, and general usage patterns that help us improve site performance and customer experience.
We collect only the information needed to serve customers, fulfill orders, improve the shopping experience, and communicate clearly about purchases and support.
HerbHues
Information may be used to process orders, provide customer service, send transactional updates, prevent fraud, improve our products and website, and share marketing emails when you have chosen to receive them. We do not sell your personal information. When trusted service providers support payment processing, shipping, analytics, email delivery, or website operations, they receive only the information necessary to perform those services.
Your Choices
You may opt out of marketing emails at any time by using the unsubscribe link in our messages. You can also contact HerbHues to request access to, correction of, or deletion of personal information we hold, subject to applicable legal and operational requirements. Our site may use cookies or similar technologies to support essential site functions, remember preferences, measure performance, and improve shopping experiences. By continuing to use the site, you acknowledge these practices.
Security
Protection and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. While no online system can guarantee absolute security, we work to keep customer data protected through trusted platforms and careful operational practices.
We retain information only for as long as needed to fulfill orders, comply with legal obligations, resolve disputes, maintain records, and support legitimate business needs. This policy may be updated from time to time to reflect operational, legal, or platform changes, and the revised version will be posted on this page with immediate effect unless otherwise stated.
